Designing the practice of design
Joe Heapy (Director of Engine) addresses IRISS Forum 2011
Joe leads the work with the public sector at Engine Service Design. He collaborated with Demos to research and publish 'The Journey to the Interface', setting out the role of user-centred approaches to service design in the public sector.
This Work, Designing the practice of design, by IRISS is licensed under a Creative Commons Attribution-NonCommercial 3.0 Unported license.
Printer-friendly version
PDF version