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Effective user involvement - Peter Beresford

Document(s): 
Album: 
What Works: Putting Research Into Practice
Year: 
2010

Part of the IRISS What Works: Putting Research Into Practice series, Peter Beresford discusses user involvement in public service design and management has been widely promoted as a means of improving the quality and responsiveness of services. This workshop examines the role of the user in service planning. 20th January 2010.


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Creative Commons Attribution-NonCommercial 2.5 UK: Scotland
This Work, Effective user involvement - Peter Beresford, by IRISS is licensed under a Creative Commons Attribution-NonCommercial 2.5 UK: Scotland license.