Effective user involvement - Peter Beresford
Part of the IRISS What Works: Putting Research Into Practice series, Peter Beresford discusses user involvement in public service design and management has been widely promoted as a means of improving the quality and responsiveness of services. This workshop examines the role of the user in service planning. 20th January 2010.
This Work, Effective user involvement - Peter Beresford, by IRISS is licensed under a Creative Commons Attribution-NonCommercial 2.5 UK: Scotland license.