Our approach and values

Our approach

Our Theory of Change documents our three approaches:  

  • We inform - create conditions for effective information sharing
  • We translate and facilitate - support individuals and groups to make use of evidence
  • We co-create - work with communities to test out ideas and create conditions for embedding change

Who we work with

Our ethos is collaboration and we are committed to working in partnership with other agencies involved in care and support and with service users and carers.

Our engagement

Effective engagement with the social services workforce helps to ground our focus, plans and strategies in the realities of practice. It helps to ensure what we produce is relevant and accessible. It can teach us how we can best support the workforce and can provide inspiration for our existing and new business plans.

Our engagement is:

  • Open, adaptable and responsive
  • Supportive
  • Encourages co-production

Our values

We are innovative

  • We have the confidence to imagine the future of care and support in Scotland
  • We are both appreciative and challenging of the status quo
  • We pioneer and test out new ways of working
  • We are not afraid to take some risks along the way

We are always learning

  • We learn from what works and what doesn’t
  • We are interested in all types of evidence
  • We continuously learn from each other:
    • People at Iriss
    • People across social services
    • People from other sectors
    • People with lived experience
    • And we believe learning should drive change and be shared with others

We value people and relationships

  • We believe in active citizenship and involving people who access care and support in a meaningful way
  • We promote and sustain power sharing across sectors, hierarchies and between practitioners and people with lived experience
  • We act as an honest broker; provide safe spaces and promote more facilitative ways of working
  • We harness and pool the assets of people (and place), are inclusive of all voices and promote and sustain equality of opportunities

We communicate creatively and openly

  • We enquire, listen, and contribute to conversations
  • We share our learning; all our creations are adaptable and free to use
  • We communicate clearly and creatively using multimedia
  • We are open to new ideas, wherever they come from