Review of Talking Points and CCOF

Published on 2 May 2012

Alison Petch, Director at Iriss, has authored a final evaluation of the Talking Points programme, an approach that focuses on assessing the outcomes important to the individual, planning how they will be achieved, and reviewing the extent to which they have been attained.

The review aims to establish the nature of activity in respect of the approach across partnerships and providers across Scotland, in particular since an earlier review in 2008. It is based primarily on interviews with forty key informants (from partnerships, providers and national organisations) and responses from a sample of those already using Talking Points to a web-based survey.

The Scottish Community Care Benchmarking Network has also produced a report analysing the Community Care Outcomes Framework.

The two reports are available on the Joint Improvement Team website.