Alex Wilson, will cover how BT puts learning at the heart of its business and uses this to develop its talent and leadership capability. Alex will explain the philosophy of learning in BT, how it is systematically integrated to the business objectives and tracked and measured against business drivers. He will talk about BT using technology to accelerate learning and as an enabler for business transformation. He will also cover how talent is identified and developed and learning is applied to grow leadership capability, from first-line managers to executives, through a segmented and structured 'leadership pathway' approach.
Recorded at Practical learning: achieving excellence in the human services, EICC, January 23-25 2008.