How can the empathy of designers help us in our quest for better social services?
How can the empathy of designers help us in our quest for better social services?
Published in
on 21 Aug 2014
The relevance of design research for social services
I consider myself a bit of a magpie; a bit of a scavenger when it comes to research: I’m opportunistic, interdisciplinary and entrepreneurial. My current design research projects are varied; one explores how digital technologies can help people engage with the arts, another is about using design to help the government procure better services, which I recently presented in Helsinki, and another is about the role design plays in innovation. A broad range of projects. All design research. So what’s the relevance of these kinds of projects to social services?
My thoughts so far:
Published in
on 9 May 2014
