Shirley Ayres

The future for personalisation? Service users, carers and digital engagement

A report for Iriss from Shirley Ayres, Aspire Knowledge

This study examines the relevance of social media to the development of personalised social care in general, and to self-directed support in particular. It examines the evolution of online marketplaces and describes some interesting and innovative ways in which social media is being used to find and exchange information about goods and services.