Public sector

Culture change in the public sector

Insight 17

Insight 17 - Culture change in the public sector
Examine definitions and approaches to organisational culture and how they relate to the public sector; the type of change that identifies as cultural; what the enablers are to culture change; and describe some of the challenges to changing cultures in the public sector.
Published in
Insights
on 8 Oct 2012

Designing the practice of design

Iriss Forum, Designs for the future 2011

Joe Heapy

Joe Heapy (Director of Engine) leads the work with the public sector at Engine Service Design. He collaborated with Demos to research and publish 'The Journey to the Interface', setting out the role of user-centred approaches to service design in the public sector.

Published in
Videos
on 21 Dec 2011

© 2006–2024 Iriss, all rights reserved.
The Institute for Research and Innovation in Social Services (Iriss) is a charitable company limited by guarantee.
Registered in Scotland: No 313740. Scottish Charity No: SC037882. Registered Office: Room 130, Spaces, 1 West Regent Street, Glasgow G2 1RW