This video is for residential care and care-at-home services. It helps them understand their responsibilities when responding to allegations that a care worker is causing harm to a person. This might be through deliberate acts or through neglect. The video addresses common questions that arise, including referral, recording, staff suspensions, criminality, and concerns over malicious allegations. The care provider's role in an ongoing investigation is also discussed. There is also an accompanying factsheet from Scottish Borders.
Remote video URL
Description
Useful for
Care home and care-at-home managers and those in care home liaison roles