Creativity

I’ve been talking a lot about failure recently. We know that risk and failure are central components of innovation. Indeed, it’s been claimed that “success can breed failure by hindering learning at both the individual and the organisational level” (Gino and Pisano, 2011).

So, I’ve been telling anyone who’ll listen that we need to share our experiences of failure as well as our success stories.

It isn’t easy though, is it? Particularly in the public sector. Failure is news. It generates controversy, particularly about who was responsible.

It is some time since I blogged here – apologies to anyone who missed me and apologies, also, to anyone who would have been happy for me to stay away!

This time around is all about stories and gifts. The first story is that of the Creative Conversations that I have been working on for 3 years with Edinburgh Council and the wonderful Linda Lees, who has been the driving force behind them.

I recently attend two courses at the School of Life. One was called ‘How to communicate better at work’ and the other ‘How to have better conversations’. Both classes were pretty theoretical (as the School of Life has arisen from making people aware of the philosophies we do or do not engage with in our lives). However, one key point I drew from each class was that good questions are key when communicating.

I work for LGBT Health and Wellbeing, supporting services working with older people to become more inclusive of lesbian, gay, bisexual and transgender (LGBT) people. This is a valuable opportunity to affect change – and I want it to be the change that older LGBT people actually want to see! 

I come from a family of tinkerers. My granddad was always in his shed hacking away at something or in the garage mucking about with his Morris Minor. He was a postman, not a carpenter or an engineer or a mechanic. Mostly, he didn’t know what he was doing. My grandparent’s house was full of botched repair jobs. (Putty, I remember a lot of putty. And gaffer tape.) And the car probably only just stayed on the right side of road worthiness.

Turning points

This exercise comes with a health warning - it can unearth unwanted emotions. Participants need to be encouraged to look after themselves and only deal with parts of their lives that they choose to.

Draw a linear graph of the ups and downs of your life. Make it as simple or complex as you like, add colour and illustration. This was a particularly useful tool during a two year project with asylum seekers where language was limited.

Since the changing of the year seems to be the time for lists, top ten lists, etc., I decided to compile mine about being creative whist producing cutting‐edge research. Not for the faint‐hearted! Here goes:

1. Be curious. Be a detective. Be ready to be surprised by answers you never expected. It should, in the end, be a good story that you can tell.

2. Insure that the method fits the question(s). This can often take some time. Be willing to investigate until you find the right method. This will save you a lot of grief later.

What a year for Glasgow. Many of us felt the warmth and goodwill that animated the carnival atmosphere in the city during the Games, stretch beyond the referendum as a tangible urge to transcend the politics of competition, blame, beliefs and opinions. A welcome move away from ‘us and them’, towards just us, is visibly taking root and still the need to nurture our ability to communicate with openness, affection, wit and skill remains constant. It seems wise to meet this need with a broader, subtler definition of listening than we are used to.

So. Blogging has (almost) come of age. Twenty years ago, a software developer in California ushered in a new era of communication. Dave Winer published his first blog post on 7 October 1994. He called his blog Davenet, and he’s been writing it most days since. And today he’s joined by many millions of bloggers worldwide.