User involvement

Making connections

Report of Making Connections conference, focused on partnership working with service user and carers in social work education.

Service user interviewers in quality assurance

ESSS Outline

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This summary explores the involvement of service users in quality assurance and service evaluation processes. It explores the evidence around what has worked and has not worked, what benefits can be achieved from user involvement in data collection and what can be learned from previous examples.

Involving young people: messages from research, episode 21

Helen Whincup, Teaching Fellow at the University of Stirling, reflects on a qualitative study of young people and their feelings about how they are involved, or not, in assessment and decision making.

Effective user involvement - Peter Beresford

What Works: Putting Research Into Practice

Peter Beresford discusses user involvement in public service design and management has been widely promoted as a means of improving the quality and responsiveness of services. This workshop examines the role of the user in service planning.

Recorded What Works: Putting Research Into Practice.