Service improvement

This is an ASPire webinar from November 2024. Its theme is self-evaluation and it has sessions from Ann-Marie Bruce (Chair of the national sub-group on self-evaluation), the Care Inspectorate (on the Quality Improvement Framework for Adult Support and Protection), Ronan Burke (on self-evaluation and hoarding), East Ayrshire Advocacy (on the ASP Lived Experience project) and Kenny O'Brien (on the NHS Public Protection Accountability and Assurance Framework).

The quality improvement framework (QIF) is a tool to support Adult Support and Protection partnerships. It helps partnerships to carry out multi-agency self-evaluations of their Adult Support and Protection arrangements, critical in order to drive continuous improvement. The Care Inspectorate can also use the QIF to underpin future joint inspections of adult support and protection.

The Adult Support and Protection (Scotland) Act 2007: Code of Practice indicates that an inquiry can be undertaken by a non-Council Officer, unless there is a need to use investigative powers. It also stipulates that ‘Good practice would ensure that a Council Officer is involved in overseeing or supervising all activity relating to the Act’. This guidance helps support that best practice in oversight and supervisory activity.

This is an ASPire webinar from June 2024. It is a short, general introduction to Adult Support and Protection. It includes a clear description of what ASP is, types of harm, what to do if you have a concern, and examples to support learning.

Joint inspection reports provide independent scrutiny and assurance of how partnerships ensure that adults at risk of harm are kept safe, protected, and supported. This work builds on the joint inspections undertaken in 2017-18 (and which can be found in this review from 2018).

The Care Inspectorate look at the quality of care in Scotland to ensure it meets high standards. They provide an overall evaluation for each of the key questions inspected , using the six-point scale from unsatisfactory (1) to excellent (6). This resource helps everyone understand what the evaluation scale means.

This statement offers principles and guidance to support the provision of supervision for all Allied Health Professions (AHPs) and AHP Health Care Support Workers (HCSWs) working across health and social care in Scotland. Effective supervision can contribute to the continued development of healthy organisational cultures, ensure sustainable AHP practice, the embedding of emerging AHP roles and support staff engagement and morale. Ultimately this has a positive impact on the people who use services, including adults at risk of harm.

This briefing considers supervision in social work and social care. The key functions of supervision are outlined, before exploring supervision in two specific contexts: integrated settings and child protection. Although Adult Support and Protection is not explicitly covered, the messages are transferable. One model in particular - the 4 x 4 x 4 model - emphasises reflection and how supervision is located within an organisational context.

The National Adult Support and Protection Co-ordinator (NASPC) for Scotland is committed to making ASP work better for people and practitioners. This website is regularly updated with ASP news, useful resources, and blogs on all aspects of ASP in Scotland. There is also a link to sign up to the NASPC newsletter.

These are principles for information sharing regarding adults at risk of harm, in circumstances where they move from one area to another. Their aim is to ensure an adult at risk will be provided with the same level of support and protection in their new setting. The principles are can be used either with, or without, prior notice of the move. They can also be used when a person has already moved. These principles aim to support permanent changes of residence, though they may also be useful for temporary changes in residence.