Service improvement

This leaflet is designed for council officers. It can be shared with adults who may be at risk (and their carers, supporters and families). Clear information about the Adult Support and Protection process is covered, including inquiry, advocacy, and case conferences. There are four formats, with identical text, all of which can be amended to include partnership branding and contact details.

This presentation was delivered in April 2024 to a joint child protection / Adult Support and Protection meeting. Key points are shared on how Dundee has worked towards a closer relationship between child protection and ASP services. This includes establishing a co-located multi-disciplinary team, and increasing opportunities for joint meetings and training. The presentation also looks at how such innovations can be sustained and promoted.

Dundee City Council’s Protecting People team have ideveloped a robust trauma-informed approach when working with people with lived experience. This report describes how adults with lived experience influence and contribute to local decision-making, including in Adult Support and Protection. The report stresses a sense of opportunity when working with people who have experienced trauma, and taking a strengths-based approach. This shifts the focus from risks and limitations, and creates opportunities to hear positive stories instead.

This informal learning review follows a series of crisis meetings that led to the hospital admission of 'A22'. It particularly concerns a whole-family approach to Adult Support and Protection and taking a multi-agency approach in this. Issues discussed include challenges around escalation (when to escalate, to whom, and what to do when no escalation processes exist). Also covered is the challenge when supporting an adult who chooses not to engage - particularly where capacity and choice exists.

This document sets out the legislative basis for the council officer role. It also covers the activities required in Scottish Borders in order to maintain accreditation. This includes training and participation in particular groups and activities. It accompanies the documentation from Scottish Borders on gaining council officer accreditation.

This document sets out the legislative basis for the council officer role. It also outlines the training expected by Scottish Borders in the council officer role, the ongoing learning required, and the final approval process for accreditation. It accompanies the documentation from Scottish Borders on the council officer re-accreditation process.

The Pan Lothian chronologies working group was established by NHS Lothian in collaboration with NHS National Services Scotland in 2018. This evaluation report covers their work in developing, testing, and implementing a chronologies tool. Key findings on improving work in chronologies include: the importance of a collaborative and multi-agency approach; realism about timescales; a shared commitment to improving consistency; and a willingness to embrace new ways of working. The report also covers challenges and recommendations for future chronologies work.

A powerpoint presentation explaining commonly-used terms such as capacity, supported decision-making, significantly impaired decision-making ability (SIDMA) and ability to safeguard. There are 23 slides in total.