Service improvement

This informal learning review follows a series of crisis meetings that led to the hospital admission of 'A22'. It particularly concerns a whole-family approach to Adult Support and Protection and taking a multi-agency approach in this. Issues discussed include challenges around escalation (when to escalate, to whom, and what to do when no escalation processes exist). Also covered is the challenge when supporting an adult who chooses not to engage - particularly where capacity and choice exists.

This document sets out the legislative basis for the council officer role. It also covers the activities required in Scottish Borders in order to maintain accreditation. This includes training and participation in particular groups and activities. It accompanies the documentation from Scottish Borders on gaining council officer accreditation.

This document sets out the legislative basis for the council officer role. It also outlines the training expected by Scottish Borders in the council officer role, the ongoing learning required, and the final approval process for accreditation. It accompanies the documentation from Scottish Borders on the council officer re-accreditation process.

The Pan Lothian chronologies working group was established by NHS Lothian in collaboration with NHS National Services Scotland in 2018. This evaluation report covers their work in developing, testing, and implementing a chronologies tool. Key findings on improving work in chronologies include: the importance of a collaborative and multi-agency approach; realism about timescales; a shared commitment to improving consistency; and a willingness to embrace new ways of working. The report also covers challenges and recommendations for future chronologies work.

A powerpoint presentation explaining commonly-used terms such as capacity, supported decision-making, significantly impaired decision-making ability (SIDMA) and ability to safeguard. There are 23 slides in total.