Rhiann McLean

Supporting workforce challenges

Process and evaluation

Tea-brief

Project rationale

Supporting Workforce Challenges is a continuation of Iriss' project The View from Here which aimed to understand the experiences of Scotland's social services workforce. This project was developed as a response to the wealth of qualitative data about the daily challenges facing those who provide care and support.

The Tea-Brief

What would happen if we took five minutes, just for us?

Tea-brief
A tea-brief is a debrief with a difference. It's an opportunity to take time for reflection, and build stronger relationships in a staff team. You can take a tea-brief after an incident, or can choose to ringfence time for a tea-brief when you're feeling overwhelmed or stressed. Tea-briefs are also about reflection and sharing positive feedback.

Buddy - a support tool

an activity based tool that aims to support people accessing services

Buddy a support tool
an activity based tool that aims to support people accessing services, at the start of their journey

Risk

Iriss on…

Walking a tightrope
This publication intends to provoke a conversation about the power of embracing risk as a natural part of decision making, and the complexity of sharing risk between professionals and people who access support.

Fit for the Future: The future of care

A tool for practitioners to explore a vision for the future of care for older people.

Bird illustration
A tool for practitioners to explore a vision for the future of care for older people.

Fit for the Future: Enhancing relationships in care at home using caring conversations

Puzzled-looking bird illustration

A workshop process to introduce care home staff to caring conversations.

What can this tool be used for?

Introducing care home staff to caring conversations

How do you use it?

This case study explains how the workshops can be used, and what specific exercises can help groups embrace caring conversations as an approach.

The tool breaks the course down week by week with intended outcomes, activities and examples.

Fit for the Future: Beautiful Practice Cards

Love-heart illustration

A series of blank postcards.

What can this tool be used for?

To encourage people who access support to record beautiful practice that has touched them.

How do you use it?

Give people postcards and ask them to record their experiences of beautiful practice. Explain that you want to find out more about what you do well as an organisation, so that you can do more of that in the future.

Fit for the Future: Outcomes in care homes cards

Birdhouse illustration

Cards which show a series of snapshots of what life in an outcomes-focused care home might look like.

What can this tool be used for?

You could use this tool as an inspiration for what could be, as a challenge for what should be, or to help prompt the start of a process of change in your care home.

Fit for the Future: Lessons for collaboration

Illustration of two goldfish in a bowl, seemingly in discussion

Five useful points to remember.

What can this tool be used for?

Bringing people together to collaborate.

How do you use it?

These lessons can be applied to any collaborative project and should be used as ‘food for thought’ to help plan productive partnerships.

Outcomes of using this tool

Providers are able to enable collaboration.