Social media and social service workers
Insight 46
Insight 46
Communities of practice or enterprise social networks as they're also known are great for sharing learning, developing new connections and collaborating. The Knowledge Hub, Yammer and Socialcast are examples of platforms where people come together to collaborate, network and share information. These online communities can save a lot of time and money as there's no need to travel long distances, replenish the petrol tank or raid the purse for train and bus fares.
The Knowledge Management Strategy and Action Plan for Social Services in Scotland 2010-12 is very much focused on sharing and collaboration - ways of making it easy for people to share opinions, experiences, resources and knowledge with each other, usually with the objective of improving practice.