Knowledge management

New report from Iriss: The future for personalisation? Service users, carers and digital engagement

Social media is used by an increasing number of people to communicate: from rating purchases on Amazon to sharing news, views and opinion through Twitter, to sharing photographs and video on Flickr and Youtube.

We commissioned Shirley Ayres of Aspire Knowledge to look at how social media is being used by service users and carers and to consider the current state of online marketplaces specialising in goods and services for services users and carers.

Published in
News
on 22 Aug 2011

Social media in the social services

A report for Iriss by Focused on Learning Ltd.

"The challenge for all councils now is to move social media off their list of challenges and on to their list of opportunities. If they don't, they face moving into a changing world under equipped and under-resourced. If they do though, they may find that the solutions they seek are right under their nose"

Published in
Reports
on 17 Jan 2011

Knowledge for practice

Ian Watson from the Scottish Institute for Excellence in Social Work Education and Nada Savitch from the Social Care Institute for Excellence explain how they are working together to enable social care staff to access the knowledge they need.

Published in
Reports
on 25 Jul 2007

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