Tools

• Identifying different types of outcomes
• Achieving an outcomes-focused approach
• Addressing the challenges of introducing an outcomes approach
• Involving service users and carers in identifying outcomes
• Sustaining an outcomes approach
• Providing leadership for an outcomes-focused approach

The challenges of working in an outcomes-focused way in integrated working

Many people who receive support will be used to a service-

What is this guide?

This guide forms part of the Iriss Leading for Outcomes series. The guides are designed to support team leaders, managers and trainers to lead teams in the adoption and implementation of a personal outcomes-focused approach. The initial guide, Leading for outcomes: a guide, gives general evidence-based advice and support in leading this approach within the context of adult services.

Developed by Iriss in partnership with Coalition of Care and Support Providers in Scotland (CCPS), the Outcomes Toolbox brings together a range of resources and knowledge relevant to an outcomes-focused approach in the social services.

It includes:

Leading for outcomes: Parental substance misuse can be used in conjuction with Leading for outcomes, a guide. This guide is part of the Leading for Outcomes series and explores an outcomes-focused approach with families for whom parental substance misuse is an issue.

Leading for outcomes: dementia can be used in conjunction with Leading for outcomes: a guide. This guide seeks to explore how staff can be supported to effectively practice an outcomes-focused approach within the context of dementia. It provides information about dementia including key policies and legislation as well as signposts to other relevant resources.

A set of 19 cards which describe different techniques and methods, and 3 diagrams, which explain the technique, when it may be useful, the amount of expertise the tools requires, the time the tool can take to work through, how many people may benefit from being involved and a ‘how to use’ guidelines.

A web-based tool that supports you to find and use research evidence by:

Leading for outcomes: a guide provides support and training materials for leading social services staff and those in related disciplines to practice in an outcomes-focused way. The guide is aimed at team leaders, managers and those in training roles. It is primarily addressed at those working in adult social care.

More about Leading for outcomes…