What do we mean by integrated working
In any discussion of integrated working, a first prerequisite is that all parties define what they are talking about. Integrated working is one of those terms that has come to mean different things to different people so it is essential to ensure that everyone is talking about the same thing.
- Identifying different types of outcomes
- Achieving an outcomes-focused approach
- Addressing the challenges of introducing an outcomes approach
- Involving service users and carers in identifying outcomes
- Sustaining an outcomes approach
- Providing leadership for an outcomes-focused approach
The challenges of working in an outcomes-focused way in integrated working
Many people who receive support will be used to a service-
What is this guide?
This guide forms part of the Iriss Leading for Outcomes series. The guides are designed to support team leaders, managers and trainers to lead teams in the adoption and implementation of a personal outcomes-focused approach. The initial guide, Leading for outcomes: a guide, gives general evidence-based advice and support in leading this approach within the context of adult services.
Developed by Iriss in partnership with Coalition of Care and Support Providers in Scotland (CCPS), the Outcomes Toolbox brings together a range of resources and knowledge relevant to an outcomes-focused approach in the social services.