Service design

A tool that provides a framework for open, honest conversations about partnerships.

Contains a project planning workbook, a guide to planning co-production projects and suite of Iriss facilitation tools.

an activity based tool that aims to support people accessing services, at the start of their journey

Don’t we learn more from success than failure?

It's a terrible thing, I think, in life to wait until you're ready. I have this feeling now that actually no one is ever ready to do anything. There's almost no such thing as ready. There's only now. And you may as well do it now… I'm not a crazed risk taker. But I do think that, generally speaking, now is as good a time as any.

Hugh Laurie

Guide on what needs to be considered when running an experience lab, and how the methodology can be evaluated.

Context

Positive Prisons? Positive Futures (PPPF) is a Scottish charity that uses its collective experience of the criminal justice system, to benefit others still within the system, or shortly after release.

Context

South Lanarkshire is moving from a day care centre service delivery model (where daily activities are provided), to a model that supports and facilitates individuals with learning difficulties to access lifestyle choices that they want and need in the community.

Innovation is not a practice reserved for ‘the creative’ or ‘the experts’. You innovate all the time…

Co-design team members of Moray pathway talk about their Pilotlight experience and what they think about self-directed support for people with mental health problems.

Iriss worked with East Lothian Council for nine months between October 2012 and July 2013 to help facilitate their Getting it Right For Every Child (GIRFEC) and Child Protection Quality Improvement Sub-group (hereafter known as 'the group'). This was a multi-agency group, consisting of representatives from Children's Wellbeing Social Work, Child Protection, Education, Health, the third sector (specifically Children 1st) and the Police.