Service design

Iriss on...Transformational change

A short paper that defines transformational change, with insight from Alexandra Clarke, Senior Service Designer at the Health and Social Care Improvement Hub (ihub).

Partnerships & CO

conversation openers

A tool that provides a framework for open, honest conversations about partnerships.

Co-production Project Planner

A resource to support co-production projects happen effectively

Contains a project planning workbook, a guide to planning co-production projects and a suite of Iriss facilitation tools.

Buddy - a support tool

An activity based tool that aims to support people accessing services, at the start of their journey.


Iriss on...

The premise of this Iriss On… is that it is important to be able to adapt, to be flexible and to share our experiences of failure and success so that others can learn from us…

How to run an experience lab

Developing social care and support

A guide on what needs to be considered when running an experience lab, and how the methodology can be evaluated.