Research

Service user interviewers in quality assurance

ESSS Outline

Service user interviewers in quality assurance thumbnail
This summary explores the involvement of service users in quality assurance and service evaluation processes. It explores the evidence around what has worked and has not worked, what benefits can be achieved from user involvement in data collection and what can be learned from previous examples.

Iriss annual Champions event 2014

Report of annual champions event 2014

Know this panel

Iriss annual champions event took place at New Lanark Mill Hotel on 12th and 13th November 2014. Twenty six champions made their way from as far north as Shetland and as far south as Dumfries and Galloway.

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