D-Cards
Difficulties, decisions, deliberations
A series of cards that can support you to facilitate difficult discussions and decisions.
Published in
on 17 Jun 2013
Leading for outcomes: integrated working, Part one
Defining what is meant by integrated working
What do we mean by integrated working
In any discussion of integrated working, a first prerequisite is that all parties define what they are talking about. Integrated working is one of those terms that has come to mean different things to different people so it is essential to ensure that everyone is talking about the same thing.
Published in
on 13 May 2013
Leading for outcomes: integrated working, Part three
Practising and sustaining the outcomes-focused approach in integrated working
- Identifying different types of outcomes
- Achieving an outcomes-focused approach
- Addressing the challenges of introducing an outcomes approach
- Involving service users and carers in identifying outcomes
- Sustaining an outcomes approach
- Providing leadership for an outcomes-focused approach
The challenges of working in an outcomes-focused way in integrated working
Many people who receive support will be used to a service-
Published in
on 13 May 2013
Leading for outcomes: integrated working, Part two
Understanding and promoting an outcomes-focused approach in integrated working
Outcomes are discussed fully in the parent guide (Leading for outcomes: a guide) and you may wish to refer to exercises 1 and 2 on pages 11-18 of that guide as an introduction to the outcome categories, the benefits of an outcomes-focused approach, and for an understanding of how this approach differs from a service-led approach. By outcomes we mean the impact of support on a person’s life, and not the outputs of services. Outcomes are the answer to the question: so what difference does it make? They are the changes or benefits for individuals whether as service users or informal/family carers.
Published in
on 13 May 2013
Leading for outcomes: Integrated working
Introduction
What is this guide?
This guide forms part of the Iriss Leading for Outcomes series. The guides are designed to support team leaders, managers and trainers to lead teams in the adoption and implementation of a personal outcomes-focused approach. The initial guide, Leading for outcomes: a guide, gives general evidence-based advice and support in leading this approach within the context of adult services.
Published in
on 13 May 2013
Culture change - what is it all about?
Creative storyboard based on Insight 17
Creative storyboard based on Insight 17 - Culture change in the public sector - written by Michelle Drumm (Iriss). It depicts how organisational culture change can be enabled and sustained and offers some evidence for how culture change happened in the Highlands in relation to the Getting it right for every child (GIRFEC) Highlands Pathfinder programme.
Published in
on 6 May 2013
Self-directed support: a voyage of discovery
Evidence explorers project report
At times of change and uncertainty, evidence becomes very important to build confidence about how to put policy into practice. Although some relevant evidence exists, as it becomes the mainstream mechanism fordelivering social care, self-directed support (SDS) will bring significant new challenges and evidence needs.
Published in
on 1 May 2013
Outcomes Toolbox
A toolbox of resources relevant to an outcomes-focused approach in social services
Developed by Iriss in partnership with Coalition of Care and Support Providers in Scotland (CCPS), the Outcomes Toolbox brings together a range of resources and knowledge relevant to an outcomes-focused approach in the social services.
It includes:
Published in
on 30 Apr 2013
Using vouchers to improve access to short breaks
Case study from Falkirk Council, featuring interviews with Margaret Petherbridge
Background
Iriss recently published a report, Rest assured? A study of carers' experiences of short breaks, which was undertaken to improve our overall knowledge and understanding of short breaks provision in Scotland.
Published in
on 24 Apr 2013
Advocacy: Models and effectiveness
Insight 20
Draws on evidence in relation to advocacy with both children and adults and on literature from the fields of health and social care. It outlines the key elements of the most prevalent models of advocacy and identifies good practice, as well as the limitations of advocacy models.
Published in
on 23 Apr 2013
