This tool is designed to help leaders to improve chronology practice. ‘Leader’ in this context means someone, regardless of positional authority, who wants to improve chronology practice…
What do we mean by integrated working
In any discussion of integrated working, a first prerequisite is that all parties define what they are talking about. Integrated working is one of those terms…
Practising and sustaining the outcomes-focused approach in integrated working
Identifying different types of outcomes
Achieving an outcomes-focused approach
Addressing the challenges of introducing an outcomes approach
Involving service users and carers in identifying…
Understanding and promoting an outcomes-focused approach in integrated working
Outcomes are discussed fully in the parent guide (Leading for outcomes: a guide) and you may wish to refer to exercises 1 and 2 on pages 11-18 of that guide as an introduction to the outcome…
What is this guide?
This guide forms part of the Iriss Leading for Outcomes series. The guides are designed to support team leaders, managers and trainers to lead teams in the adoption and…
Creative storyboard based on Insight 17 - Culture change in the public sector - written by Michelle Drumm (Iriss). It depicts how organisational culture change can be enabled and sustained and offers…
At times of change and uncertainty, evidence becomes very important to build confidence about how to put policy into practice. Although some relevant evidence exists, as it becomes the mainstream…
A toolbox of resources relevant to an outcomes-focused approach in social services
Developed by Iriss in partnership with Coalition of Care and Support Providers in Scotland (CCPS), the Outcomes Toolbox brings together a range of resources and knowledge relevant to an outcomes-…
Case study from Falkirk Council, featuring interviews with Margaret Petherbridge
Background
Iriss recently published a report, Rest assured? A study of carers' experiences of short breaks, which was undertaken to improve our overall knowledge and understanding of short breaks…